How we handle your data.

Information we collect

• Account information: your name, email address, authentication details (including third-party sign-in tokens if you sign in with Google or a similar provider), subscription status, and account preferences.
• Trip content: trip names, stop names, dates, notes, itinerary text, route details, map data, export settings, template choices, and generated guide files.
• Usage information: browser type, device details, IP address, request logs, export status events, error reports, and security events.
• Payment information: if you purchase a paid feature, payment details are processed by our payment provider. We do not store full card numbers or CVV codes.

How we use your information

• To operate AdventurePDF: authenticate you, save your trips, generate PDF previews and exports, load templates, and run the builder.
• To improve the product: analyze aggregated usage patterns, diagnose errors, improve export quality, and develop new features.
• To communicate with you: send account notices, export completion emails, billing confirmations, security alerts, and replies to your support requests.
• To protect the service: detect abuse, enforce our Terms of Service, prevent unauthorized access, and maintain platform security.

Service providers

AdventurePDF uses third-party providers to operate the service, including hosting and infrastructure, database storage, authentication, transactional email, PDF rendering, mapping data, payment processing, analytics, and customer support tooling. We only share the information each provider needs for their specific role, and we require all providers to protect your data in accordance with appropriate confidentiality and data-processing obligations. We do not sell your personal information.

Guide exports and visibility

• Your trips and guides are private by default. We do not make them publicly accessible without your explicit action.
• When you export a guide to PDF, that file is yours. It may contain trip names, stop details, dates, notes, and maps you entered. You control where it is stored and shared.
• When you create a share link, anyone with that link can view the latest read-only version of the trip until you stop sharing it. Creating or disabling the link is always an explicit action.

Data retention

• We retain your account and trip data for as long as your account is active. If you request deletion, we will remove your personal data within 30 days, subject to the exceptions below.
• We may retain billing and transaction records for up to 7 years as required for tax, legal, and accounting purposes.
• Aggregated, anonymized usage data that cannot identify you may be retained indefinitely for product analytics.

Cookies and analytics

• We use essential cookies for authentication, session management, and security. These are required for AdventurePDF to function and cannot be opted out of while using the service.
• We may use analytics tools to understand how features are used. Where required by law, we obtain consent before enabling non-essential tracking.
• You can manage or clear cookies through your browser settings. Disabling essential cookies will prevent sign-in.

Security

We use HTTPS encryption for all data in transit, encryption at rest for sensitive stored data, access controls, and least-privilege principles for admin and infrastructure access. Sensitive operations are logged in our audit system. No online service can guarantee absolute security. If you believe your account has been compromised, please contact us immediately.

Your rights and choices

• You may access, update, or delete trip content directly in the product using the available controls.
• You may request a copy of your account data, correction of inaccurate information, deletion of your account, or restriction of certain processing by contacting us through the contact page.
• If you are in the European Economic Area, the United Kingdom, or Canada, you may have additional rights under GDPR, UK GDPR, or PIPEDA respectively. Contact us to exercise those rights.
• You may unsubscribe from marketing emails using the link in any marketing message. Service, billing, and security notices cannot be opted out of while your account is active.

Contact for privacy questions

If you have questions, concerns, or requests about this Privacy Policy or your personal data, please reach us through the contact page. We aim to respond within 5 business days and will honor valid deletion requests within 30 days.